After a ticket has been issued, any modifications are subject to (a) the airline's own change/cancellation policies and fees, and (b) a separate post-ticketing service fee charged by Tresta Flights, operated by US Auto Solutions LLC, to cover the administrative costs of processing the change.
All fees are disclosed before any change is processed. You will not be charged without your explicit authorization.
1. Post-Ticketing Fee Schedule
The table below shows our agency's administrative fees. Airline-imposed fees are separate and vary by carrier and fare type.
| Service | Agency Fee | Airline Fee | Notes |
|---|---|---|---|
| Date / Route Change (Domestic) | $25 – $50 | Per airline fare rules | Total = agency fee + any airline change fee + fare difference |
| Date / Route Change (International) | $50 – $100 | Per airline fare rules | Complex itineraries may be higher |
| Name Correction (minor) | $25 | Per airline policy (may be $0) | Up to 3 characters; must match passport |
| Cancellation Processing | $25 – $50 | Per ticket fare rules | Non-refundable tickets: airline fee may forfeit base fare |
| Refund Processing (refundable fares) | $25 | $0 – $200 depending on carrier | Refund to original payment method within 7–21 business days |
| Voluntary Upgrade Request | $25 | Per airline availability / upgrade cost | Subject to availability |
| Duplicate Booking Resolution | $35 | Potential forfeit of duplicate fare | Charged to resolve duplicate PNR issues |
| Same-Day Change Assistance | $50 | Per airline policy | Urgent changes within 24 hours of departure |
2. Airline Change and Cancellation Fees
In addition to our agency fee, the airline will typically charge its own change or cancellation fee based on your fare rules. For many discounted fares, the base fare is non-refundable. We strongly recommend purchasing travel insurance that covers trip cancellation and interruption.
3. 24-Hour Risk-Free Cancellation
Under US Department of Transportation rules, tickets purchased for travel originating in the United States may be cancelled without penalty within 24 hours of booking, provided the departure date is at least 7 days away. If you cancel within this window, our agency service fee is also waived. Call us at +1 (800) 692-2621 to request cancellation within the 24-hour window.
4. Refund Timelines
- Agency service fees, where refundable: credited within 5–7 business days
- Airline fare refunds: typically 7–21 business days to original payment method
- Credit card refund timelines are subject to your card issuer's processing times
5. Non-Refundable Situations
- No-show (failure to appear for flight without prior notice)
- Voluntary cancellation of non-refundable, non-changeable fares
- Changes requested after departure
- Cancellations initiated by the customer after the 24-hour window on restricted fares
6. Contact
For post-ticketing assistance, call +1 (800) 692-2621 (24/7) or email support@trestaflights.com.