This Privacy Policy describes how Tresta Flights (“we,” “us,” or “our”), operated by US Auto Solutions LLC, collects, uses, and shares information about you when you visit our website at https://trestaflights.com(the “Site”) and when you use our services.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, email address, phone number, and mailing address when you contact us, submit a form, or make a booking inquiry.
- Travel Preferences: Departure and destination cities, travel dates, passenger counts, cabin class preferences, and special requirements.
- Payment Information: Credit or debit card details when you authorize a booking. Card data is processed by PCI-DSS compliant payment processors and is not stored on our servers.
- Communications: Records of correspondence when you contact us by phone, email, or web form.
We also collect information automatically when you visit the Site, including:
- IP address and approximate geographic location
- Browser type and version, operating system
- Pages visited, referring URLs, and navigation patterns
- Device identifiers and cookie data (see Section 6)
2. How We Use Your Information
We use the information we collect to:
- Process flight booking inquiries and provide fare quotes
- Confirm and manage reservations and issue e-tickets
- Communicate with you about your bookings, including changes, cancellations, and refunds
- Respond to your questions and provide customer support
- Send transactional communications such as booking confirmations and receipts
- Comply with legal obligations and prevent fraud
- Improve our Site and services through analytics
- Send promotional communications where you have given consent (you may opt out at any time)
3. How We Share Your Information
We do not sell your personal information. We may share it with:
- Airlines and Booking System Providers: To complete your flight reservation. Information shared is limited to what is required to fulfill the booking (e.g., passenger name, passport details if required, travel dates).
- Payment Processors: To securely process payment transactions.
- Service Providers: Third-party vendors who perform services on our behalf, such as website hosting, analytics, and email delivery. These parties are contractually required to protect your information.
- Legal Authorities: When required by law, regulation, or valid legal process.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for a minimum of seven (7) years to comply with financial record-keeping requirements.
5. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption in transit, access controls, and secure hosting environments. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our Site. For full details, please see our Cookie Policy.
7. Your Rights
Depending on your location, you may have rights including:
- The right to access the personal information we hold about you
- The right to correct inaccurate or incomplete information
- The right to delete your personal information, subject to legal retention requirements
- The right to restrict or object to certain processing
- The right to data portability
- The right to withdraw consent where processing is based on consent
California residents have additional rights under the California Consumer Privacy Act (CCPA). Please see our CCPA Notice for more information.
To exercise your rights, please contact us at support@trestaflights.com or at the address below.
8. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page with an updated “Last Updated” date. Continued use of the Site after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
US Auto Solutions LLC2 Lakeview Dr APT A5
Peekskill, NY 10566
Email: support@trestaflights.com